For your convenience
and to help expedite the check-in process, new clients can print the
following information sheet. Please fill out all areas and
bring to the kennel.
Registration Card
VACCINATIONS -
Proof of vaccination is required for all dogs and cats.
Dogs must have received Rabies and Distemper,
Hepatitis, Parvo (1 year or 3 year, depending on your vet). They
must also have received Bordetella (Kennel Cough) vaccines within the
last six months.
Cats must have had Rabies and Feline Distemper
vaccines within the last year.
Sorry, no puppies under 16 weeks or kittens under 12
weeks.
TICKS OR FLEAS - Pets found with fleas or ticks
will be treated at the owner's expense. Our treatment of choice is
Frontline.
SUMMER 2-NIGHT MINIMUM STAY - From Memorial Day to
Labor Day there will be a 2 night
minimum charge. If you do choose to pick your pet after only 1 night's
stay, you will still be charged the fee for 2 nights.
HOLIDAYS - For all major holidays, there will be a
3 night minimum charge. The kennel will be closed on
Thanksgiving Day and Christmas Day. (Yes, your pet is
still being cared for, but we are not open to the public for pick up or
drop off.) All other holidays, the kennel will be open PM hours
only.
DEPOSITS - Deposits are required for holiday and
peak periods. Please see Reservation Cancellation/Change Policy
below.
AFTER HOURS PICK-UP - Depending on circumstances,
we may be able to accommodate a request for after hours pick-up if
arrangements are made a minimum of 24 hours in advance. After hours
pick-ups must be limited to within one hour of closing. A fee of $20 will
be charged.
RESERVATION CANCELLATION/CHANGE POLICY
Reservations at our facilities are limited, and we become full very quickly
during peak seasons of the year. Many times clients forget that when
our facilities reach capacity we are forced to refuse reservations.
When someone with a current reservation cancels last-minute, we often cannot
refill the space. This results in a loss of revenue.
Due to increases in "No Shows" and late cancellations, we
have been forced to implement the following policy:
For all major holiday reservations, all reservations must be guaranteed by credit card
or check 48 hour
cancellation or change notification required
During peak season a non-refundable cancellation deposit for a two day
minimum stay equaling $50.00
must be guaranteed with a credit card or check.
Change notification for early pick-up date received less
than 48 hours before scheduled pick-up date will result in charges for the
original time booked unless the space abandoned can be rebooked.
--Peak Season--
Memorial Day through Labor Day and all
major holidays
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We accept cash, Visa and Mastercard, and in-state checks
with SC ID only |